Type of refusal
Refusal to refund with a counterparty in Switzerland
The party you paid may not be the party now refusing to return funds. In Switzerland, a marketing brand often sits in front of a separate registered company. Which authority is competent for an O3 refusal is not stated here; it depends on the applicable procedural rule, not on a general list. What can be fixed now, independent of that question, is who actually received the money and under which registered entity. Background on this refusal type generally is covered across jurisdictions.
Who is actually on the other side
The counterparty is usually a company entered in the Swiss commercial register (Handelsregister or registre du commerce), a Swiss branch of a foreign entity, or in some cases a private individual acting through one. The register shows current directors, the registered office, declared share capital, and whether the entity is in liquidation. It does not show pending claims against it, bank balances, or beneficial owners beyond what has been publicly filed. A refusal presented as coming from the fund or the platform frequently traces back to a small operating company with limited assets in its own name. What a refusal claim against a Swiss entity actually requires is covered under refund and delivery claims. General background on dealing with counterparties in Switzerland is covered separately, and this firm's own status can be checked the same way any counterparty should be checked.
What to secure before the counterparty reacts
Collect every document that shows what was promised and what was paid: the subscription or transfer agreement, wire confirmations, and the message in which the refusal was communicated. Keep a copy of the counterparty's public materials as they stood at the time, since websites and terms change without notice and originals can disappear. Identify the exact legal entity that received the funds; marketing brand names are not reliable identifiers in Switzerland, and this step usually means matching a bank reference or a contract signature to a commercial register entry. Whether an interim measure such as a freezing order is available in this situation depends on the materials of the case, not on a general rule stated here. Public confrontation or informal pressure on the counterparty before this record is fixed tends to prompt asset movement rather than payment. How refusal cases typically develop is set out in the refusal-to-refund overview and in an account of demanding money back after a refusal.
Where a judgment would have to be enforced
A judgment obtained elsewhere does not enforce itself in Switzerland. Within the EU/EFTA framework, Switzerland recognises and enforces foreign judgments under the Lugano Convention rather than the EU's Brussels Ia regime [N130]. Switzerland is not a party to the 2019 Hague Judgments Convention, so that treaty gives no route for judgments from states outside the Lugano framework [N131]. Documents produced abroad for use in Swiss proceedings generally need an apostille; Switzerland has entered a reservation under position 6 of the Apostille Convention, in force since 11 March 1973, so which document types the reservation covers needs checking against the certificate itself [N404]. The sequence of filings inside Switzerland is not set out on this page: the applicable procedure is established on the facts of the case, not from a general description here. General mechanics of bringing a foreign judgment into Switzerland are addressed in enforcement into Switzerland; where the original judgment was obtained in the UAE, the route is covered on its own page because the applicable regime differs by origin, in enforcement from the UAE to Switzerland. This firm does not work on a success-fee basis, and its registration can be verified in the public registry linked from this page.